Google Pixel 2 and Pixel 2 XL now have a 2-year warranty

Less than two weeks after releasing the Pixel 2 and Pixel 2 XL, Google announced that both smartphones now come with a 2-year warranty worldwide. The announcement was made today by Mario Queiroz, Vice President of Product Management at Google, and is of particular interest to US consumers.   While in other regions, including the European Union, most phones already come with a 2-year manufacturer warranty, this is almost never the case in the US (that's why LG is taking pride in offering 1 extra year of warranty for free).   According to Mario Queiroz, Google decided to offer a ...

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Less than two weeks after releasing the Pixel 2 and Pixel 2 XL, Google announced that both smartphones now come with a 2-year warranty worldwide. The announcement was made today by Mario Queiroz, Vice President of Product Management at Google, and is of particular interest to US consumers.

 

While in other regions, including the European Union, most phones already come with a 2-year manufacturer warranty, this is almost never the case in the US (that's why LG is taking pride in offering 1 extra year of warranty for free).

 

According to Mario Queiroz, Google decided to offer a 2-year warranty for the Pixel 2 and Pixel 2 XL because the company is "very confident" that its new devices deliver "an exceptional smartphone experience." In case you've bought your new Pixel before today, you're likely covered by the 2-year warranty without needing to do anything.  

 

Mario Queiroz also provided updates on some of the screen-related issues that the new Pixels have. In the next few weeks, Google will release a software update to add "a new mode for more saturated colors" on the Pixel 2 series. This comes after many users have been complaining about their screen (particularly the pOLED panel of the Pixel 2 XL) being less vivid in comparison to other displays.

 

Regarding the Pixel 2 XL screen burn-in issue (aka differential aging) that Google recently started to investigate, the company says the problem "is in line with that of other premium smartphones and should not affect the normal, day-to-day user experience." Even so, Google is committed to using "software to safeguard the user experience and maximize the life of the OLED display, and we’ll make ongoing software updates to optimize further."